Delivery Information – Air Care Direct

Delivery Information

Unless there are exceptional circumstances, we make every effort to fulfil your order within 2 business days of the date of your order. A business day means Monday to Friday, except holidays. Orders placed over the weekend and on public holidays will be processed on the next available working day.

Thank you for bearing with us - if you have any questions, please reach out to our team who will be happy to help.

Our parcels are sent via DPD or UPC courier service and all non-mainland UK (The Highlands & Islands) postcodes are excluded from the Next Day Delivery option.

Note: Air conditioners are large items that contain refrigerants. It is essential that you choose a vendor who has a quality delivery process to prevent your goods arriving damaged. All De'Longhi air conditioners are double wrapped in a specially designed sleeve for additional protection.

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